1. Introduction

These Terms of Service (“Terms”) govern your access to and use of the application, including its features, integrations, content, websites, and related services (collectively, the “Services”).

The Services are provided by SaleDance PTY LTD (“SaleDance,” “we,” “us,” or “our”).

By creating an account, connecting a third-party account, accessing the Services, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, you must not access or use the Services.

If you use the Services on behalf of a company, organisation, or other legal entity, you represent that you have authority to bind that entity to these Terms. In that case, “you” includes both you and the entity.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use the Services.

You must not use the Services if:

• You are prohibited from doing so under applicable law.
• Your use would violate an agreement with Meta or another third-party platform.
• We have previously suspended or terminated your access for misuse unless we have authorised your return in writing.

3. Description of the Services

The Services provide tools designed to help users access, review, organise, manage, and work with authorised advertising accounts, campaigns, Pages, and other business assets.

Certain features may allow you to create, modify, publish, pause, monitor, or manage advertising-related content through third-party platforms such as Facebook and Instagram.

Features may change over time. We may introduce, modify, restrict, suspend, or discontinue a feature where reasonably necessary for security, legal compliance, platform compliance, maintenance, or improvement of the Services.

We do not guarantee any particular advertising result, sales volume, conversion rate, return on advertising spend, account approval, audience reach, or campaign performance.

4. Accounts and Security

You may need to create an account or connect an authorised third-party account to use certain features.

You agree to:

• Provide accurate, current, and complete account information.
• Keep your account information updated.
• Maintain the confidentiality and security of your login credentials.
• Use reasonable security measures, including multi-factor authentication where available.
• Notify us promptly if you suspect unauthorised access or a security incident.
• Accept responsibility for activities performed through your account, except to the extent caused by our breach of law or failure to use reasonable care.

You must not share your credentials with unauthorised persons or allow another person to impersonate you.

We may request information reasonably necessary to verify your identity, authority, business, or ownership of connected assets.

5. Third-Party and Meta Integrations

The Services may integrate with Meta Platforms, including Facebook and Instagram, and with other third-party services.

When connecting an account or business asset, you represent that:

• You own the account or asset or have valid permission to access and manage it.
• You are authorised to grant the requested permissions.
• Your use complies with all applicable third-party terms, policies, and laws.

You authorise us to access, retrieve, process, display, transmit, and, where requested by you, modify information associated with connected accounts and assets only as reasonably necessary to provide the Services.

Your use of Meta products remains subject to Meta’s own terms and policies. The Services are not sponsored, endorsed, administered by, or affiliated with Meta unless expressly stated otherwise.

Third-party platforms control their own services, permissions, application programming interfaces, approvals, availability, and account-enforcement decisions. We are not responsible for third-party outages, restrictions, suspensions, policy changes, data loss, or account decisions outside our reasonable control.

6. Your Responsibilities

You are responsible for:

• Reviewing and approving campaigns, advertisements, settings, budgets, audiences, and other actions before publication.
• Confirming the accuracy, legality, and appropriateness of content submitted through the Services.
• Monitoring active campaigns and advertising expenditure.
• Ensuring that your advertisements and business activities comply with applicable laws and platform policies.
• Obtaining all permissions, licences, notices, and consents required for the content and data you provide.
• Maintaining appropriate backups of important information.
• Paying charges imposed by Meta, payment providers, or other third parties.
• Ensuring that persons using your account are authorised to do so.

The Services are management tools and do not replace your independent review, professional advice, or responsibility for advertising and business decisions.

7. Acceptable Use

You must not use the Services to:

• Violate any law, regulation, court order, or third-party policy.
• Access an account, Page, advertising account, or business asset without permission.
• Create or distribute unlawful, fraudulent, misleading, discriminatory, defamatory, infringing, or harmful content.
• Infringe intellectual property, privacy, publicity, confidentiality, or other rights.
• Introduce viruses, malware, malicious code, or harmful technology.
• Interfere with or disrupt the security, integrity, availability, or performance of the Services.
• Circumvent access controls, usage limits, security measures, or platform restrictions.
• Scrape, harvest, extract, or collect data except through features expressly provided by the Services.
• Reverse-engineer, decompile, disassemble, copy, or attempt to derive the source code of the Services, except where applicable law expressly permits it.
• Resell, sublicense, lease, or commercially exploit the Services unless authorised by us in writing.
• Use automation that places an unreasonable load on the Services.
• Impersonate another person or misrepresent your identity, authority, or affiliation.
• Use information obtained through Meta for purposes prohibited by Meta’s policies.
• Assist another person in carrying out any prohibited activity.

We may investigate suspected misuse and take proportionate action where reasonably necessary.

8. User Content and Data

“User Content” means advertisements, text, images, videos, campaign information, business information, instructions, and other materials you submit to or process through the Services.

You retain ownership of your User Content.

You grant SaleDance a limited, non-exclusive, worldwide licence to host, copy, process, transmit, display, adapt, and otherwise use User Content only as reasonably necessary to:

• Provide and maintain the Services.
• Perform actions you request.
• Protect the Services and their users.
• Comply with legal obligations.
• Enforce these Terms.

You represent that you have all rights and permissions necessary to provide and use your User Content through the Services.

Our collection and handling of personal information are described in our Privacy Policy.

9. Intellectual Property

The Services and their underlying software, design, interfaces, branding, documentation, databases, and content are owned by or licensed to SaleDance and are protected by applicable intellectual property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use the Services for your internal personal or business purposes.

These Terms do not transfer ownership of the Services or any SaleDance intellectual property to you.

You must not use SaleDance’s name, logos, trademarks, or branding without prior written permission, except where legally permitted.

10. Feedback

If you provide suggestions, ideas, comments, or other feedback concerning the Services, you grant us permission to use that feedback without restriction or payment to you.

This does not give us ownership of your existing intellectual property or confidential business information.

11. Plans, Fees, and Payments

Some features may require a paid subscription or another form of payment.

Before completing a purchase, we will display or otherwise communicate the applicable price, billing period, included features, and relevant payment conditions.

You agree to:

• Pay all disclosed fees and applicable taxes.
• Provide accurate billing information.
• Keep your payment information current.
• Authorise our payment provider to charge your selected payment method.

If you choose an automatically renewing subscription, it will renew at the frequency disclosed when you subscribe unless you cancel it before the next renewal date.

You may cancel a subscription through the available account settings or by contacting [email protected].

Unless otherwise required by law or expressly stated at the time of purchase, cancellation takes effect at the end of the current paid billing period.

Fees paid directly to Meta or another third party are governed by that third party’s terms and are separate from fees charged by SaleDance.

Nothing in this section limits any refund, cancellation, or other right that cannot legally be excluded.

12. Trials and Promotional Offers

We may offer trials, discounts, credits, or promotional access subject to additional conditions disclosed with the offer.

Unless otherwise stated, promotional benefits:

• Apply only during the stated offer period.
• Cannot be transferred or redeemed for cash.
• May be limited to eligible new or existing users.
• May expire if not used within the stated period.

If a trial converts into a paid subscription, we will disclose the applicable conversion and billing terms before you begin the trial.

13. Service Availability and Updates

We aim to keep the Services available and functioning reliably, but uninterrupted access cannot be guaranteed.

The Services may be temporarily unavailable because of:

• Maintenance or updates.
• Technical failures.
• Security incidents.
• Internet or infrastructure issues.
• Third-party platform or integration interruptions.
• Events outside our reasonable control.

Where reasonably practicable, we will provide notice of material planned interruptions.

You are responsible for maintaining compatible devices, software, internet access, and third-party accounts necessary to use the Services.

14. Suspension and Termination

You may stop using the Services at any time. You may request account closure by contacting [email protected].

We may restrict, suspend, or terminate access where we reasonably believe:

• You have materially or repeatedly breached these Terms.
• Your use creates a security, legal, financial, or operational risk.
• Your account is being used fraudulently or without authority.
• Suspension is required by law or a third-party platform.
• Fees remain unpaid after reasonable notice and an opportunity to address the issue.
• Continuing to provide the Services is no longer commercially or technically feasible.

Where appropriate, we will provide notice and a reasonable opportunity to resolve the issue.

Immediate action may be taken when reasonably necessary to prevent harm, fraud, unauthorised access, legal violations, or security incidents.

Following termination, your right to use the Services ends. Provisions intended by their nature to survive termination will continue to apply, including provisions concerning intellectual property, payment obligations, confidentiality, liability, and dispute resolution.

15. Third-Party Services and Links

The Services may contain links to or integrations with third-party websites, applications, payment providers, analytics services, or platforms.

We do not control third-party services and are not responsible for their content, availability, security, practices, or performance.

Your dealings with third parties are governed by their respective terms and privacy policies.

16. Confidentiality

Each party may receive non-public information that is identified as confidential or that should reasonably be understood to be confidential.

The receiving party must:

• Use confidential information only for purposes connected with the Services.
• Protect it using reasonable care.
• Disclose it only to personnel or service providers who need it and are subject to appropriate confidentiality obligations.

These obligations do not apply to information that:

• Is publicly available through no breach of these Terms.
• Was lawfully known without a confidentiality obligation.
• Is independently developed without using the confidential information.
• Is lawfully received from another source.
• Must be disclosed by law, provided legally permitted notice is given where practicable.

17. Disclaimers

To the maximum extent permitted by law, the Services are provided on an “as available” basis.

We do not guarantee that:

• The Services will always be uninterrupted, error-free, or completely secure.
• Third-party integrations will remain available.
• Campaigns or accounts will be approved by Meta or another platform.
• Use of the Services will produce any particular commercial or advertising result.
• Information obtained through third-party services will always be complete or accurate.

You remain responsible for reviewing all advertisements, campaigns, budgets, audiences, and account settings before and after publication.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, warranty, condition, right, or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable legislation.

18. Limitation of Liability

To the maximum extent permitted by law, SaleDance will not be liable for indirect, incidental, special, exemplary, or consequential loss, including loss of profits, revenue, business opportunity, goodwill, anticipated savings, or data, arising from your use of the Services.

This exclusion does not apply where liability cannot legally be excluded or where the loss results from fraud, wilful misconduct, gross negligence, or another category of liability that applicable law does not permit us to exclude.

Where liability may lawfully be limited, our aggregate liability arising from the Services will be limited to the fees you paid to SaleDance for the Services during the 12 months immediately preceding the event giving rise to the claim.

Where Australian Consumer Law permits us to limit a remedy for failure to comply with a consumer guarantee relating to services, our liability may be limited, at our option, to supplying the services again or paying the cost of having the services supplied again.

The limitations in this section apply only to the extent they are fair, reasonable, and legally enforceable in the circumstances.

19. Indemnity

To the extent permitted by law, you agree to indemnify SaleDance against third-party claims, liabilities, losses, and reasonable expenses arising directly from:

• User Content that infringes another person’s rights.
• Your unlawful or unauthorised use of the Services.
• Your material breach of these Terms.
• Your fraudulent, wilful, or negligent conduct.

Your responsibility under this section will be reduced to the extent that SaleDance caused or contributed to the relevant loss.

20. Privacy and Data Protection

Our Privacy Policy explains how we collect, use, store, disclose, and protect personal information.

By using the Services, you acknowledge that personal information will be handled as described in our Privacy Policy and in accordance with applicable law.

If you process personal information through the Services, you are responsible for:

• Providing all legally required privacy notices.
• Obtaining all necessary permissions and consents.
• Responding appropriately to privacy-related requests.
• Complying with applicable privacy and data protection laws.
• Using information obtained through third-party platforms only for authorised purposes.

21. Changes to the Services or These Terms

We may update these Terms to reflect changes in:

• Features or operations.
• Applicable laws or regulatory requirements.
• Security requirements.
• Third-party platform rules.
• Our business practices.

We will publish updated Terms with a revised effective date.

If a change materially affects your rights or obligations, we will provide reasonable advance notice where practicable.

Changes will apply prospectively. If you do not agree to a material change, you may stop using the Services and cancel your subscription before the change takes effect.

22. Governing Law and Disputes

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict-of-law principles.

Before commencing formal proceedings, each party agrees to make a genuine attempt to resolve the dispute by contacting the other party and providing reasonable details of the issue.

If the dispute cannot be resolved informally, the parties submit to the courts of New South Wales and courts entitled to hear appeals from them.

Nothing in this section prevents either party from seeking urgent injunctive relief or exercising a right available under applicable consumer law.

If mandatory law in your place of residence gives you the right to bring a claim in another jurisdiction, this section does not remove that right.

23. General Provisions

Entire Agreement: These Terms, our Privacy Policy, and any additional terms expressly accepted by you form the agreement between you and SaleDance concerning the Services.

Severability: If a provision is held invalid or unenforceable, it will be modified only to the minimum extent necessary or removed, and the remaining provisions will continue in effect.

No Waiver: A failure or delay in enforcing a right does not waive that right.

Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations as part of a merger, acquisition, restructuring, financing, or sale of business assets, provided this does not materially reduce your rights.

No Partnership: These Terms do not create an employment, agency, partnership, franchise, fiduciary, or joint-venture relationship.

Force Majeure: Neither party will be responsible for delay or failure caused by circumstances beyond its reasonable control, except for payment obligations already due.

Electronic Communications: You consent to receiving agreements, notices, and service-related communications electronically, subject to applicable law.

Headings: Section headings are included for convenience and do not affect the interpretation of these Terms.

24. Contact Us

For questions, support requests, complaints, or notices concerning these Terms, contact:

SaleDance PTY LTD
Suite A2, Honeysuckle Drive
Newcastle NSW 2300
Australia

Email: [email protected]
Phone: +61 450 318 340
Website: https://saledance.com/